Make the most of your visit

_____________________

General Salon / Shop Information

Posh Potions On-line Shop: www.posh-potions.myshopify.com

Gift Vouchers:

Our NEW Eco wooden Gift vouchers are available and can be purchased for any value or specific treatment. All Gift Vouchers must be used within 6 months from date of purchase and are not transferable. No cash refunds are given on treatments, product sales or vouchers. Please see terms & conditions.

______

Bookings & Payments:

Please pre - book treatments where possible.On-line bookings available - 20% off first-time booking. Why rush? Arrive 10 minutes early for your appointment to feel relaxed from the start. Enjoy a seat and a glass of spa water, or take a browse around the shop whilst you fill out our consultation form.

Please note:

Cancellations or changes are acceptable but preferred within 48 hours. First time booking discount cannot be included in any other offer.

20% on-line discount cannot be used against the monthly special offers.

_______

Some treatments will be conducted in first floor therapy rooms. These may well be unsuitable for clients with restricted mobility. Please let us know at the time of booking if you require a ground floor room, or to request a particular therapist. Clients are responsible for the security of any personal belongings as we cannot be liable for any losses incurred.

_______

Special Events:

We hold 3 evening events per year, 2 VIP Sothys ticket-only evenings for salon clients (Spring - Summer & Autumn - Winter ) and Xmas late Night Shopping. Watch out for details as ticket events fill up fast. Special offers run each month plus regular themed months such as National Vegan Month etc.

Hours:

Mon - Fri: 9AM - 5PM

Sat: 9AM - 5PM

Sun: Closed

Seasonal changes may occur. Outside these hours by special request.

GDPR - General Data Protection Regulation Policy

In order to make sure we can offer a safe, professional and trustworthy service to our clients, we need to collect certain private date.

* We will need to collect:

1. Personal Data

Names, Phone Number (home or mobile), E-mail address

This information is collected so we are able to contact clients for various reasons Eg: changing appointment times, slot requested becomes available, therapist off sick etc

Text/Email booking confirmation

Text/Email appointment reminder sent 24hrs before the appointment time

Text/Email review request sent after treatment has been completed (max 2 per month) which can be posted on our FB page with no surname attached.

2. Medical History, Allergy Test Results

Information on medical history etc is collected in case client is contraindicated for any treatment, or treatment needs to be adapted to suit client needs.

This information is shared only with staff within the business and to no outside parties.

Clients can request deletion of any information at any time.

3. Marketing Campaigns

An e-mail marketing campaign is sent monthly - offering clients special offers running that month includes a link to our booking page.

We rarely run text SMS marketing campaigns

We do not run postal campaigns

VIP events are also sent mainly by email. These will run Bi-annually

Client are invited to Opt-in to any/all of the above on booking and can request removal or deletion of any data at any time

4. Students enrolling on courses will need to supply contact details in order to have communications between themselves and tutor and an email address in order to receive the link for any on-line theory. Home addresses will only be needed if any certificates require sending.