Emporium of all things fragrant
Make the most of your visit
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General Salon / Shop Information
Posh Potions On-line Shop: www.posh-potions.myshopify.com
Gift Vouchers:
Our NEW Eco wooden Gift vouchers are available and can be purchased for any value or specific treatment. All Gift Vouchers must be used within 6 months from date of purchase and are not transferable. No cash refunds are given on treatments, product sales or vouchers. Please see terms & conditions.
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Bookings & Payments:
Please pre - book treatments where possible.On-line bookings available - 20% off first-time booking. Why rush? Arrive 10 minutes early for your appointment to feel relaxed from the start. Enjoy a seat and a glass of spa water, or take a browse around the shop whilst you fill out our consultation form.
Please note:
Cancellations or changes are acceptable but preferred within 48 hours. First time booking discount cannot be included in any other offer.
20% on-line discount cannot be used against the monthly special offers.
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Some treatments will be conducted in first floor therapy rooms. These may well be unsuitable for clients with restricted mobility. Please let us know at the time of booking if you require a ground floor room, or to request a particular therapist. Clients are responsible for the security of any personal belongings as we cannot be liable for any losses incurred.
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Special Events:
We hold 3 evening events per year, 2 VIP Sothys ticket-only evenings for salon clients (Spring - Summer & Autumn - Winter ) and Xmas late Night Shopping. Watch out for details as ticket events fill up fast. Special offers run each month plus regular themed months such as National Vegan Month etc.
Hours:
Mon - Fri: 9AM - 5PM
Sat: 9AM - 5PM
Sun: Closed
Seasonal changes may occur. Outside these hours by special request.
GDPR - General Data Protection Regulation Policy
In order to make sure we can offer a safe, professional and trustworthy service to our clients, we need to collect certain private date.
* We will need to collect:
1. Personal Data
Names, Phone Number (home or mobile), E-mail address
This information is collected so we are able to contact clients for various reasons Eg: changing appointment times, slot requested becomes available, therapist off sick etc
Text/Email booking confirmation
Text/Email appointment reminder sent 24hrs before the appointment time
Text/Email review request sent after treatment has been completed (max 2 per month) which can be posted on our FB page with no surname attached.
2. Medical History, Allergy Test Results
Information on medical history etc is collected in case client is contraindicated for any treatment, or treatment needs to be adapted to suit client needs.
This information is shared only with staff within the business and to no outside parties.
Clients can request deletion of any information at any time.
3. Marketing Campaigns
An e-mail marketing campaign is sent monthly - offering clients special offers running that month includes a link to our booking page.
We rarely run text SMS marketing campaigns
We do not run postal campaigns
VIP events are also sent mainly by email. These will run Bi-annually
Client are invited to Opt-in to any/all of the above on booking and can request removal or deletion of any data at any time
4. Students enrolling on courses will need to supply contact details in order to have communications between themselves and tutor and an email address in order to receive the link for any on-line theory. Home addresses will only be needed if any certificates require sending.